Anyone cannot deny an old age saying, “One gets what he/she pays for”.
When one talks about some aspects of life, and business, there is quite strength in this statement, but not much when it comes to web hosting industry. Many a times, one will not get what he/she deserve to get or invest the money for.
For instance, there was a client paying $600.00 a month for his web hosting account.
After observing his requirements the conclusion was that there is nothing extraordinary in the features required by the client, which can be available in the basic hosting plan i.e. below $5.
What can be the conclusion regarding this client? It is that he is not only overburdened by the huge monthly charges but also not receiving the basic support required by him.
No doubt, an acute example, but a horrible incidence which several users needs to counter in their life span.
Many years ago, there was no trace of web hosting existed in the industry. Almost entire websites were hosted via local ISP’s. If one talk about average basis, the monthly charges for hosting a website was $20.00. Usually, if any user asks for any technical query to ISP, their opinion would be to purchase a book or rather go for a class to sort out the query.
It was somewhere around 1996, when few of the “web hosting” companies emerged in the market. Their commitment was strictly on to hosting websites. That time they can easily offer a hosting package around $10.00 a month. In addition to it, they can easily provide technical assistance to meet user’s necessities.
With the emergence of the year 2005 new type of hosting termed as cheap web hosting raised in the market providing hosting services at a very low cost of even less than $5.00 a month.
Normally, cheap web hosting companies are latest companies in the market. This is due to the reason that it is quite daunting for the older companies to decline their cost as they possess a huge customer base which is ready to pay higher prices. This can adversely affect their expansion which cannot be a positive deal for many of the companies.
Thus what way low priced hosting companies provide hosting packages at such a cheap rate?
One of the reasons for this is that servers, hard drive space and bandwidth are quite cheap as compared to many years ago. This is one of the triumph cards for the web hosting companies.
Other reason is that cheap hosting providers adopts diverse business structure in comparison to older companies. Certainly, Web hosting business is severely competitive. Recently, the basis of competition is the tools and features provided to the user. When one talk about this sort of strategy the major draw back is that every user doesn’t require all the features provided by the concern hosting company. Several hosting providers deliver free backup services for all their clients without any biasness. Off course, Backups are expensive, and it is not required by everyone, but every user is compelled to pay for it due to concerned package offered to them.
In contrast, low priced hosting companies might offer user the basic features that is applied by everyone, but put forward weekly backups as an available but additional feature, putting the cost of backing up restricted to those users only who really demands it.
Certainly, sweet to hear, but what when it comes to service? Will the user receive swift and proficient customer support just in the monthly charges of $4.00?
The reply will be, unbelievable but generally is YES.
Certainly, one cannot expect all the cheap hosting providers to deliver an outstanding service. In contract one cannot expect very good service from the hosting providers who demands large amount for their service.
Still the success of a cheap hosting provider lies in the fact that how well it can maintain the trust of customer. A hosting provider full of abilities and potential will try their level best to care their present customers.